Terms & Conditions
Effective Date: 6/24/2025
Introduction
Welcome to Rapid Tow Recovery. These Terms & Conditions ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms.
SMS Terms of Service
SMS Consent and Agreement
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Rapid Tow Recovery. This includes SMS messages for customer care, service updates, appointment reminders, emergency notifications, and account information.
Types of Messages
You can expect to receive the following types of messages:
- Service appointment reminders and confirmations
- Emergency service updates and arrival notifications
- Account notifications and service completion alerts
- Customer care and support messages
- Payment reminders and confirmations
- Important service announcements
Message frequency varies based on your service needs and requests.
Message and data rates may apply. Standard messaging rates from your carrier will apply.
To opt out at any time, text STOP to any message you receive from us.
For assistance, text HELP or visit our website at https://rapidtowrecovery.com
Visit https://rapidtowrecovery.com/privacy-policy for our privacy policy and https://rapidtowrecovery.com/terms for Terms of Service.
SMS Data Privacy
SMS consent is not shared with third parties. Your phone number and consent to receive messages are kept confidential and are not sold, shared, or distributed to any third parties or affiliates for marketing purposes.
Service Terms
Service Availability
Our towing and roadside assistance services are available 24/7, subject to weather conditions, equipment availability, and technician availability. We strive to provide prompt service but cannot guarantee specific response times.
Payment Terms
Payment is due upon completion of services unless otherwise arranged. We accept cash, credit cards, and approved payment methods. Additional fees may apply for after-hours service, long-distance towing, or specialized equipment.
Liability
We maintain appropriate insurance coverage for our services. Our liability is limited to the reasonable value of services provided. We are not responsible for pre-existing vehicle damage or personal items left in vehicles.
Website Terms
Acceptable Use
You agree to use our website and services lawfully and respectfully. You may not use our services for any illegal or unauthorized purpose or interfere with the proper functioning of our website.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Rapid Tow Recovery and is protected by copyright and other intellectual property laws.
Emergency Services
For life-threatening emergencies, always call 911 first. Our emergency towing services are for vehicle-related emergencies and roadside assistance. We are not a substitute for emergency medical or law enforcement services.
Cancellation Policy
Service requests can be cancelled without charge if cancelled before our technician is dispatched. Cancellation fees may apply if our technician is already en route to your location.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of any changes.
Contact Information
If you have questions about these Terms & Conditions, please contact us:
Rapid Tow Recovery
Phone: 1 (888) 673-7630
Email: kelvin@rapidtowrecovery.com
Website: rapidtowrecovery.com